Lediga jobb TM Sweden AB i Örebro

We are looking for a Automotive Mechanic for Tesla's Mobile Service across Örebro area. Our Mobile Service Technicians are unique in the industry, driving in custom fit cars to customer locations to address their needs, ensuring best in class service.
At Tesla, our Mechanics are the backbone of the Service operation, supporting our mission to accelerate the world’s transition to sustainable energy. We’ve created one of the most innovative vehicles ever made, and as a Mobile Service Technician you will help ensure an equally innovative service to our customers.
We offer:
A dynamic and fast-paced environment where?inclusion, learning and collaboration?are key to success.
An opportunity to utilize varying models of our fleet for daily operations and repairs.
The chance to work with?innovative technology,?advanced tools and software.
Ongoing?training?and?development?to help you grow your skills and career.
A competitive compensation and benefits package?including Tesla shares



Responsibilities
Service, repair and improve: Working with Tesla specific software and drive out to customers to service their vehicles. This is an independent position.
Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
Collaborate: Working across teams (local and regional) you will be sharing support and best practices to further improve the service experience.?
Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.
Support end to end mobile service process as needed by the business to be able to perform their core duties, with activities like parts management, scheduling, etc.
Customer Facing: Take ownership of all customer facing interactions. You will be required to perform basic repairs, educate customers on technical information and general usage of vehicle.



Requirements
Technically experienced: You have professional experience performing vehicle service and repairs working within automotive or similar industries.
A good communicator: You speak and write English and Swedish well and know how to get your point across clearly and respectfully
Safe to drive: We require you to hold a valid driver’s license held for a minimum of two years.
Flexible: You are willing to travel to various sites and detail cars, when needed
Eligible: you have the right to work in Sweden Visa mindre

What to Expect
We are seeking a Vehicle Readiness Specialist to join our team in our new service center in Trelleborg. This position is onsite, and could require travel within the country up to 20%. You will be responsible for executing a world-class customer experience by enabling vehicles to be customer-ready at the time of delivery.
Tesla is a fast-paced working environment that celebrates highly-motivated individuals. We believe in working fast, learning from our failures, and making it better next time. Our team is full of people with acute attention to detail, automotive experience, and problem solvers. The work that you do will help transition the automotive industry to a revolutionary approach to vehicle service. We value the expertise of our operations supervisors and everyone plays an integral part in the workshop and wider team. You are empowered to suggest and implement changes to help improve our processes, and to truly make a difference.
We offer
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with the world’s most innovative products and technology
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace

What You’ll Do
Use Tesla proprietary software to log damages to vehicles due to transportation damage, and ensure that the paperwork is submitted correctly for claims
Perform a technical inspection on all vehicles prior to delivery, document and rectify any issues that are found
Ensure that the vehicles are delivery-ready: license plate holders attached, customer accessories installed, plastic removed, etc.
Move vehicles around safely and effectively, ensuring that there is a good flow from the lot to the delivery bay
Keep complete, accurate records of the vehicle’s condition using our internal software
Operate steamers, hoses, vacuums, and other equipment
Clean the interior and exterior of vehicles using a variety of products and methods according to standard
Apply protective finishes to the exteriors of our customers’ cars
Perform touch-up paint work if required
Perform additional responsibilities as assigned to meet business needs

What You’ll Bring
A good communicator: Able to communicate, read and write effectively in English & Swedish
Team Player: You thrive collaborating closely in diverse teams and can work in shifts to support
your team. You are able to adapt to changing work instructions and environments
Attention to Detail: You care about delivering results of excellent quality, in first time
Technically experienced: You have professional experience within technical vehicle service and repairs, working within either Automotive or similar industry such as Aeronautics, Engines, Electrical, Marine, Aviation, Industrial- or other mechanics
Reliable: you can be trusted to inspect autonomously
Right to work in Sweden

We embrace gender diversity and encourage applications from individuals of all genders. Visa mindre

The Role
The Tesla Infrastructure team is looking to hire a Field Service Technician in the wider Örebro region to provide diagnostic support during the installation and servicing of our energy storage products and supercharging stations. This person will be travelling to sites as needed to perform maintenance, troubleshooting and repair issues at industrial facilities with cutting edge Tesla products that may be under construction or is already existing; knowledge of, and comfort with these types of facilities is a must. This person will also be responsible for developing the knowledge base to be used by both internal and external parties to troubleshoot issues. This person must have an engineering mind with a very hands on approach and a great customer and contractor interface. The work will require travel, sometimes on short notice, and may require extended trips; a get-it-done mentality for all of the situations is expected.
Responsibilities
• Primary interface of our Network Operations Centres to authorized contractors who perform maintenance on Tesla’s stationary storage products.
• Oversee commissioning, service, testing, and verification actions performed by our service provider network, troubleshooting devices as well as entire industrial systems (Powerpacks). This will include guiding the work of construction trades such as electricians and professional disciplines such as engineers.
• Ensure service providers have access to the required hardware.
• Debug systems and perform remote diagnostics on field failures by reviewing data logged by energy storage devices.
• Develop processes and documentation for standard service actions.
• Recognize trends and patterns in field failures and feedback to the development team to drive future designs.
• Provide technical support in order to minimize system downtime, through day-to-day coverage of internationally distributed service cases.
• Work with engineering and manufacturing teams to ensure new issues are fully investigated and that countermeasures are in place.
• Regular collaboration with worldwide service teams to ensure consistent and stable global service operations.
• Continued development of the diagnostics knowledge base to be used for future troubleshooting.
• Travel to perform onsite root cause analysis.
• Availability for off-hours calls and work.
Requirements
• Minimum of 6+ years' experience as development, diagnostics or field support Technician. Additional experience in construction trades preferred.
• Strong ability to work and communicate effectively with external service providers.
• Strong ability to work and communicate effectively with her/ his team and peers within the engineering organization.
• The candidate should be a certified/licensed electrician in their country.
• The candidate should have a minimum of 3 years of experience working in Low and/or Medium Voltage electrical systems.
• Excellent written and oral communications skills in English and Swedish. Additional European languages a plus.
• Strong ability to be self-directed and work independently, with strong organization and documentation skills.
• Exceptional capacity for managing simultaneous activities and challenges.
• Strong analytical problem solving skills and hands-on experience with hardware, tools, instruments, CAN or similar protocol analysis.
• Skilled with common workplace and database software (MS Word, Excel, Visio, Access, etc.).
• Ability to read and interpret mechanical drawings and electrical schematics.
• Working knowledge in computer science (PERL, , python, C++, MATLAB) and mechatronic fields.
• Experience with environmental and safety requirements a plus.
• Experience in the energy industry preferred. Visa mindre